Privacy and Security Policy

THE BIG CHEESE respects your privacy and is committed to protecting and securely managing all of the personal information that you choose to share with us. During your online visit, you may be required to share personally identifiable information, such as your first and last name, physical address, telephone number or e-mail address. THE BIG CHEESE collects this information in order to facilitate the delivery of services and/or the completion of an order. THE BIG CHEESE will not sell, share, or rent your personally identifiable information to third parties in ways different from what is disclosed in this statement.

THE BIG CHEESE automatically receives and records information on our server logs from your browser including your IP address, cookies, and the page(s) you visited. This information is not considered personally identifiable information and cannot be used to identify any individual. Despite this, this information, again, will not be sold shared or rented to third parties in ways different from what is disclosed in this statement.

Please note that your payment information is sent directly to the payment processor and members of The Big Cheese team do not have access to your credit card information.

Using Your Information

The personally identifiable information that you share with us is used for internal purposes such as:

  • Order history, status, tracking, and confirmation
  • Subscription services, e.g. e-mail newsletters, designed to inform you of new products, services, and offers
  • Analyzing trends and statistics for internal use

As stated above, none of your personally identifiable information will be sold, shared, or rented to third parties. However, THE BIG CHEESE will utilize and share aggregated demographic information with our marketing agents in order to analyze sales trends. This aggregated demographic information is in no way linked to an individual’s personal information, and in no way can be used to single out or identify any individual.
There are times when we partner with third parties to provide specific services, such as the mailing of our newsletters and catalogs. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to fulfill these services. As per our respective agreements, these third parties may not, under any circumstances, share or use any personally identifiable information except for the purpose of providing these services as outlined in our agreement with them.

Controlling Your Information

In the “My Account” section of thebigcheese.com, you are able to review and/or alter the personally identifiable information that you have provided to us. To delete your account, please contact us at hello@thebigcheese.com

E-Mail Newsletters

As a registered user of thebigcheese.com, you are signed up to occasionally receive information regarding special offers, seasonal items, new products, and services. This information is normally provided in the form of an e-mail newsletter and a catalog mailing. At any time, you may opt-out of the newsletter by clicking the “unsubscribe” button in a received newsletter or by contacting THE BIG CHEESE at hello@thebigcheese.com.

Security

Your personal information and payment information is always secure. We use the industry-standard Secure Sockets Layer (SSL) to guarantee the security of your transactions and your information. THE BIG CHEESE uses SSL to make sure that your data is always encrypted, secure, and protected.